What is Nusuk app
Foreignway | September 2, 2023 | 0 Comments

What is Nusuk app? How does it work?

What is Nusuk App? The Nusuk App, developed by Saudi Arabia’s Ministry of Hajj and Umrah has created a wave of excitement and anticipation among Muslims across the globe. This innovative electronic platform is a groundbreaking solution for facilitating the pilgrimage experience, particularly for those embarking on journeys to sacred destinations like Madinah and Makkah. In this comprehensive guide, we delve into the complications of the Nusuk app, exploring its purpose, features, functionalities, and how it is poised to redefine the pilgrimage landscape.

About the Nusuk App/Platform

Nusuk App

Nusuk, the newly introduced app, has emerged as a seamless replacement for the erstwhile Eatmarna app. Developed by the Ministry of Hajj and Umrah, Nusuk embodies the essence of convenience, safety, and efficiency for pilgrims. The core aim of this platform is to simplify the pilgrimage process, ensuring a smooth and rewarding journey for both local and international pilgrims.

The purpose of the Nusuk App

The primary objective driving the creation of the Nusuk app is to elevate the quality of services extended to pilgrims using cutting-edge technology. By offering a safe, hassle-free, and enjoyable pilgrimage experience, the Saudi authorities are streamlining the process of obtaining visit and Umrah visas electronically. Moreover, Nusuk extends its reach beyond the mere booking of Umrah, enabling pilgrims to plan visits to various historical and religious sites across Saudi Arabia.

What are the Features of the Nusuk App?

Features in Nusuk

The Nusuk app comes replete with a range of features designed to empower pilgrims and enhance their pilgrimage experience:

  • Visa and Permits: The app expedites the issuance of entry visas to Saudi Arabia and necessary permits for Umrah and prayers at sacred sites like Ar-Rawdah Ash Shareefah.
  • Packages and Programs: Pilgrims can conveniently book various packages and programs tailored to their preferences for their stay in Makkah and Madinah.
  • International Pilgrims: Nusuk facilitates the arrival and journey of international pilgrims, catering to their unique needs.
  • Travel and Transportation Services: The app provides comprehensive travel and transportation services to ensure seamless mobility during the pilgrimage.
  • Cultural Events and Offers: Stay updated on cultural events and exclusive offers related to the pilgrimage through the app.
  • Umrah Permit and Mosque Visits: Nusuk enables the reservation of Umrah permits and grants access to pilgrims wishing to visit the revered Prophet’s Mosque.
  • Multilingual E-Guides: Interactive e-guides in multiple languages offer invaluable information to pilgrims.
  • Public-Private Sector Integration: The app bridges the gap between Umrah performers and visitors and the services offered by the public and private sectors.
  • Interactive Maps: Detailed maps of the holy sites aid pilgrims in navigating sacred locations.
  • Educational Courses: Pilgrims can benefit from specialized courses designed for employees of the private sector.
  • Accommodation and Flights: Nusuk facilitates booking hotels and flights, adding another layer of convenience to the pilgrimage process.

Getting the Nusuk App

Accessing the Nusuk app is a straightforward process. Pilgrims can download the app via the Apple App Store or Google Play Store. Alternatively, the services can be accessed through their official website, Nusuk.

Will the Nusuk App be Available for Hajj?

Nusuk App for Hajj

The Nusuk app is set to play a pivotal role in the upcoming Hajj season as well. Pilgrims can utilize the app to meticulously plan their Hajj itinerary, covering bookings in Makkah, Madinah, and other holy destinations.

Adding a Companion on the Nusuk App

Adding a companion to your pilgrimage journey is made easy with the Nusuk app. Here’s a step-by-step guide:

  • Open the Nusuk app.
  • Click on the ‘Umrah’ section.
  • Select the main user and tick it off.
  • Click ‘Add companion.’
  • Choose the companion type.
  • Input the Iqama ID.
  • Select the companion’s nationality.
  • Choose the city of arrival.
  • Input the date of birth.
  • Click ‘Add.’

Nusuk Hajj: A Holistic Spiritual Journey

Nusuk app’s prowess extends to Hajj with the introduction of Nusuk Hajj ( This official platform, sanctioned by the Saudi Ministry of Hajj and Umrah, serves as the go-to hub for managing and booking the Hajj experience for the years 1444-2023. Tailored to offer a unique spiritual journey, Nusuk Hajj embraces pilgrims from various regions, including Europe, America, Australia, and New Zealand.

List of countries for Nusuk Hajj Service

Nusuk Hajj is available to international travelers coming in from the 60 countries listed below:

GermanyCanadaUnited KingdomMalta
ParaguayUnited StatesSwedenAustria
GeorgiaCzech RepublicBoliviaGreenLand
SerbiaSwitzerlandDominican RepublicSuriname
LuxembourgCosta RicaFinlandCuba
HungaryNew ZealandColombiaNicaragua
SalvadorIrelandGuatemalaTrinidad and Tobago

Creating an Account on Nusuk Hajj

Creating an account on Nusuk Hajj is a pivotal step toward embarking on your spiritual journey. Follow these steps:

  1. Go to the login page.
  2. Click on ‘Create Account.’
  3. Enter the required information.
  4. Accept the Terms of Use.
  5. Click ‘Register.’
  6. Enter the OTP sent to your email.

To log in:

  1. Click on ‘Sign In.’
  2. Enter your login information.
  3. Select ‘Login.’
  4. Enter the OTP received via email.

Nusuk Hajj Services: Beyond Expectations

Nusuk Hajj offers a plethora of services to elevate your pilgrimage experience:

  • Flights: Seamless flight services to and from your country of residence.
  • Accommodations: Comfortable housing options in Makkah and Madinah.
  • Transportation: Efficient transportation within cities and Mashaer.
  • Catering: High-standard catering services.
  • Tour Guide: Expert guidance and support throughout the Hajj journey.
  • Secured Payment: Multiple secure payment channels.
  • Support: Round-the-clock assistance through various support channels.
  • Document Validation: Streamlined document validation for visa issuance.

The Nusuk app stands as a testament to Saudi Arabia’s commitment to enhancing the pilgrimage experience through technological innovation. From simplified visa processes to comprehensive services catering to pilgrims’ needs, Nusuk is poised to redefine the way we embark on sacred journeys. As the platform extends its reach to both Umrah and Hajj, it empowers pilgrims with tools to make their journeys seamless, enriching, and deeply spiritual. Whether you’re a first-time pilgrim or a seasoned traveler, the Nusuk app is your gateway to a transformative pilgrimage experience like never before.


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